FAQ
General
Section titled “General”Is this real money?
Section titled “Is this real money?”No, testnet only. FOXSY on testnet has no real-world value. The faucet gives you starter balance for free. You’re playing with on-chain assets, but the chain is a test network.
Do I need crypto experience?
Section titled “Do I need crypto experience?”A wallet helps (xPortal works on phone, takes 2 minutes). You don’t need to understand smart contracts, as the in-game UI hides the blockchain mechanics.
Which network is supported?
Section titled “Which network is supported?”MultiversX testnet today. Mainnet once Supernova upgrade will be LIVE.
Players
Section titled “Players”Why is my Common player capped at 30?
Section titled “Why is my Common player capped at 30?”Rarity sets the ceiling. A Common can never exceed 30 in any stat, regardless of training. Caps go 30 / 55 / 75 / 88 / 100 for Common → Uncommon → Rare → Epic → Legendary. To break the cap, fuse them into a higher rarity.
Can I rename a player?
Section titled “Can I rename a player?”Yes. Open the Player Profile modal, click Edit Name & Number. Name 1-30 chars, number 1-99.
Can I sell an unsynced player?
Section titled “Can I sell an unsynced player?”No. You must sync first. The marketplace shows on-chain stats to buyers, so listing an unsynced player would be misleading.
What happens to a player’s XP when I sell them?
Section titled “What happens to a player’s XP when I sell them?”The buyer inherits your training (XP meters stay with the player NFT). They paid for that player’s progress.
Matches
Section titled “Matches”Why am I losing with great stats?
Section titled “Why am I losing with great stats?”- Are your players synced? Matches read on-chain, so check the Sync banner on Squad.
- Did your players have low condition? Rotate your squad regularly to maintain maximum performance.
- Is your formation right for your roster? A 4-3-3 with weak forwards underperforms a 4-4-2 with the same players.
How long does a match take?
Section titled “How long does a match take?”- Kick-off happens immediately once you confirm your lineup
- Match length is about 10 minutes; longer if it goes to extra time and penalties
- Click PLAY IN BACKGROUND to let your team play while you do other things. The final score appears in your History when the match ends
Can I undo a match?
Section titled “Can I undo a match?”No. Matches are recorded on-chain and cannot be reversed.
How often should I sync?
Section titled “How often should I sync?”Whenever the boost on the Squad banner is significant enough that you want it in your next match. There’s no penalty for syncing rarely; you just play with whatever was last synced.
Why does sync cost FOXSY?
Section titled “Why does sync cost FOXSY?”Syncing players updates their data on-chain. The flat FOXSY fee per player is part of the platform’s in-game economy and helps support the underlying transaction and infrastructure costs.
Can I sync just one player?
Section titled “Can I sync just one player?”Yes. Open their Player Profile, click Sync to Chain. Or use Sync All on Squad to sync every updated player in one transaction.
What if a sync transaction fails?
Section titled “What if a sync transaction fails?”You’re not charged. Try again. If it keeps failing, MultiversX testnet may be having issues. Check https://testnet-explorer.multiversx.com/ for status.
Marketplace
Section titled “Marketplace”Why does my listing not appear?
Section titled “Why does my listing not appear?”- Did you sync the player first? Unsynced players can’t be listed.
- Did you set a price > 0?
- Refresh the Marketplace tab as new listings can take ~30 seconds to surface after the transaction confirms.
Why is my Browse list filtered weird?
Section titled “Why is my Browse list filtered weird?”Try clearing all filters (search box, position, rarity, OVR range). Some filter combos return zero rows naturally.
Can I cancel a listing?
Section titled “Can I cancel a listing?”Yes. Open Marketplace → Sell, find your active listings and click Cancel. The player returns to your roster and no sale fees will be charged.
Wallet & Transactions
Section titled “Wallet & Transactions”Why does my wallet keep asking to sign?
Section titled “Why does my wallet keep asking to sign?”Each on-chain action requires your approval. Actions such as minting, training, syncing, listing or buying all require a separate signature. Some features, like Sync All, bundle multiple actions into a single transaction to reduce the number of signatures needed.
Can I use a hardware wallet?
Section titled “Can I use a hardware wallet?”Yes. You can use a Ledger hardware wallet through the MultiversX bridge. It’s slower than xPortal, but provides the highest level of security.
My balance shows zero. Did I lose my FOXSY?
Section titled “My balance shows zero. Did I lose my FOXSY?”- Check you’re on testnet, not mainnet
- Check if the wallet address in the header, matches your actual wallet
- Refresh the page (wallet state can desync after a transaction)
Where can I report bugs?
Section titled “Where can I report bugs?”Click the bug report icon in the header and describe what happened. The report is sent directly to the dev team so they can investigate and reproduce the issue.
Where can I follow FoxLeague?
Section titled “Where can I follow FoxLeague?”- Website: foxsy.ai
- Whitepaper: whitepaper.foxsy.ai
- X / Twitter: @foxsy_ai
- Telegram: t.me/foxsyai. Also regional channels: ES, FR, RU, AR
- YouTube: @FoxsyAI
- Instagram: foxsy_ai
- TikTok: @foxsy_ai
- LinkedIn: foxsy-ai
How do I get help if something’s broken?
Section titled “How do I get help if something’s broken?”Drop a bug report from the in-app header bug icon or ping the team in the Telegram channel.